David Brooks once coined the term “loud listening”. This is the kind of listening that makes the other person feel truly heard.

It’s not about interrupting with advice or trying to fix things quickly.

It’s about presence. Being there. Responding with nods, reflections, and curiosity rather than correction.

In financial conversations with your family, friends or colleagues… this is gold!

So often, we carry quiet worries about money. Doubts about whether we are saving enough. Guilt over spending. Pressure to support others. These thoughts can build into anxiety and disconnection.

But when someone listens – really listens – those fears start to soften.

At Succession Financial Planning, we know that advice doesn’t work unless people feel seen. That’s why empathy, active listening, and clear communication are built into how we engage with our clients.

Money conversations aren’t just about data – they’re about dignity. If you’re speaking with someone about finances this week, try this: instead of rushing to offer input, pause and reflect on what you hear. If you can, repeat it back to them.

That moment of connection might be the most valuable part of the conversation.